If you are not satisfied with your purchase, you can return most of our product in new or “like new” condition (in their original packaging) and get a full refund in the same form as your original payment within 30 days of your purchase. Exclusions include: Dresses, LeyLuxe Luxury Hair Products and gift cards which are final sale.
LEYLUXE reserves the right to deny refund if any of the following requirements are not met.
To start a return, click on this link to be directed to our returns portal, your email address and order number will be necessary to initiate your return. Once processed, you will receive a full refund for the product(s) you wish to return less the original cost of shipping. LEYLUXE will not provide replacement packaging for returned items.
Quality is high on our list of expectations. If our product arrives to you damaged or in unusable condition we will return or exchange no questions asked. Please email us at info@LeyLuxe.com to notify us of the concern (list specific product, order number, and concern) and continue to our returns portal to complete your return.
Please return your items through our return portal and then simply browse our shop the to find the perfect replacement item and complete your order as normal.